How to order from RAVE Clothing
1. Shopping bag
Select the products you want to order by clicking the "Add to Shopping Bag" button. This will put your selection in your shopping bag. You can change this selection at any time until you submit your order. Please read the general terms and conditions and the cancellation policy carefully. You can only continue with the order if you agree to the terms and conditions and the cancellation policy (check the box). By clicking the button "Checkout" you will get to the next order step.
2. cash register
3. Select delivery address
Now enter your desired delivery address and choose whether you would like to receive our newsletter. If you want a different billing address, you can specify this in the next but one step. By clicking the button "Proceed to shipping method" you will get to the next order step.
4. Select the shipping method
Select your preferred shipping method (DHL, DPD, UPS or Packstation). By clicking the button "Proceed to payment method" you will get to the next order step.
5. Select payment method / enter billing address
Select your preferred payment method and now check your billing address. By clicking the "Check order" button, you get an overview of your order and can check all the details again before buying.
6. Complete the order process
Check that all the information is correct. By clicking the button "Buy now"you send your order to us. You are submitting a legally binding offer.
Returns / revocation
In the event of a return, we will cover the costs for the return shipment within Germany from an order value of 40 €. You have 14 days to return your order to us without giving a reason.
With our improved online returns portal, you can easily get everything started with just a few clicks. Here you get to the Online returns portal.
If you do not have access to your customer account or an account has not been created, please contact our customer service if the value of your order is over 40 €. In the case of an order value below € 40 or no customer account created, a cancellation form must be enclosed with the package. Return costs are not covered by us.
Here you can find all information about the Right of Withdrawal.